How it works

You can contact us via the website, email, or on our Facebook page through a private message. We will gather some basic information and help you customize your order. We will invoice you by using PayPal in order to keep your personal finance information secure. Your delivery to a resort, hotel, or villa will arrive at least the evening before your arrival so it is available the moment you get there. If your villa does not accept packages being dropped off the night before we will make arrangements with you for a personal delivery. If we are mailing you items, they will be mailed within 3 business days of an order being obtained and completed with payment received.

Payment/Fees/Terms & Conditions

Fairytale Personal Shopper will send an invoice through PayPal for all payments. Additional fees may be added with the use of PayPal due to the currency exchange, this is beyond our control. We charge one per delivery fee of $15.00 for all orders regardless of the order price. No additional percentages per cost of total orders, just one flat fee per delivery.

If our prices ever change at Fairytale Personal Shopper we will provide adequate notice and honor orders already placed, purchased, and paid. Price changes are also possible with our suppliers at any time and are beyond our control. If a price has changed, we will do our best to notify you with a confirmation of this change via the email address you have provided prior to purchase of items. You may incur a higher priced invoice if the item(s) have not been paid yet. If you have any questions, please do not hesitate to contact us. 

Resort/Hotel Delivery/Other Villas 

We hope that all orders to be delivered need to be placed and paid for prior to your arrival date. Existing orders are able to have changes up to 48 hours prior to arrival. Additional payment for items will be adjusted immediately through Paypal invoicing and need to be paid before we purchase. Resort/Hotel delivery include:

  • Resorts owned and operated by Walt Disney World Resorts
  • Swan and Dolphin – We are unable to leave a grocery delivery for you at these resorts, although we would be happy to work with you and provide a 2-hour window in which we could meet you to deliver at the resort in person. We can leave gift baskets in the business center.
  • Disney Springs area Hotels:
  • Best Western Lake Buena Vista Resort Hotel
  • Doubletree Guests Suites in Walt Disney World Resort
  • Hilton Orlando Resort Lake Buena Vista
  • Holiday Inn in Walt Disney World Resort
  • Buena Vista Palace Hotel Resort and Spa
  • B Resort
  • Wyndham Lake Buena Vista
  • Four Seasons

Universal Studios Orlando/Loews resort/hotels to include:

  • Portofino Bay Hotel
  • Royal Pacific Resort
  • Cabana Bay Beach Resort
  • Sapphire Falls Resort

Unfortunately, due to resort policies and regulations we are unable to deliver to Shades of Green at this time.

We will work with you if you are staying at off site villas. Just contact to let us know how we can help you! 🙂  

We will need to obtain your reservation/confirmation number, name reservation/confirmation is listed under, your arrival date and time at the time the order is placed and a contact number in order to text you a confirmation that delivery has been made.